No Fees - Zero Charges
We cannot stress this enough: we do not charge fees, and we never have. The first money you send to a lender should be your first monthly repayment. We will never ask you to pay any fees upfront.
Do Not Pay Anyone Upfront - Ever!
No Legitimate UK Lender Will Ask For Upfront Payments
Lenders are desperate to lend. They will not deter borrowers by charging upfront fees. That is all you need to know about upfront payments.
Important Scam Warning
Under no circumstances will we ask you for payment before giving you a loan. If you are ever asked to pay upfront fees by someone claiming to represent us, you are not dealing with Easy Loans.
Over the last ten years, we have become aware that organised fraud groups - usually India-based - cold-call people in the UK. They use internet-based phone numbers to give the appearance that they are based here, but they are not. They will try to convince victims that they are calling on behalf of a UK lender. They will inform the victim that they have been approved for a loan, but that a fee must be paid before the money is released.
How To Spot a Loan Fee Scam
You are contacted you out of the blue
You didn't call them. They called, texted or emailed you. A caller ID showing a UK number proves nothing, as internet phone numbers cost a few pounds a month and can show any area code the caller chooses.
They want money before you get money
This is the one that matters. Whatever it's called, an upfront payment means it's a scam. No genuine lender or broker will ever need one.
They want paying in an unusual way
Gift cards, vouchers, cryptocurrency, or a transfer to a personal account are all red flags. Scammers avoid card payments because card payments can be reversed. If someone insists on a payment method you can't get back, that's why.
They pressure you
A deadline, a limited-time approval, a warning that you'll lose the loan if you don't pay today. Genuine lenders don't work like this. Anyone rushing you is rushing you for a reason.
If You Have Already Paid
The advice we give you is all going to come down to how you paid them.
- There has been changes over the years and since 2024, banks must reimburse victims of authorised push payment fraud in most cases, up to £85,000. Ask your bank about a reimbursement claim.
- If you paid by card, ask your bank about a chargeback, or Section 75 if it was a credit card.
- Report it to Action Fraud on 0300 123 2040 or at actionfraud.police.uk.
- If your bank turns you down and you think it's wrong, you can take it to the Financial Ombudsman Service free of charge.
- Stop all contact with whoever took the money. Once you've paid once, your details get sold on and you'll be targeted again.
If you've paid by any method other than through your bank oer card, we think you're going to struggle to get any of the money back. The only thing we can recommend is that you report it to Action Fraud, using the steps above. If you do manage to get your money back, please let us know so that we can share what worked with other victims.